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1 Introduction

Here you can read about how Karman Connect A/S collects and processes personal data as part of our operations and the activities described in section 3 below.

Trust in our processing of your personal data is essential for our business objectives and company. Therefore, this privacy policy describes how and why we collect personal data about you, how the information is used, when it is deleted, and how you can request access to your own personal data.

2 The Data Controller

Karman Connect A/S (hereinafter “we”, “us”, and “our”) is the data controller for the processing activities described in this privacy policy. If you have any questions about this privacy policy or our processing of your personal data, you are welcome to contact us:

Karman Connect A/S
CVR no.: 35662448
Address: Dalgas Avenue 2F, 2., 8000 Aarhus C

3 How do we process personal data as part of our activities?

We collect and process personal data in several different situations. The purpose of the collection, what the information is used for, and when it is deleted varies for each processing activity. The individual activities where we may collect personal data about you are therefore described below.

We process information across several services throughout Europe with the purpose of connecting you with selected providers of, for example, electricity agreements, internet, mobile telephony, insurance, etc. The primary processing of your personal data in connection with entering into an agreement takes place with the providers. Our role is solely to establish contact for the purpose of offering or purchasing the desired product.

Our services consist of a concept where you provide a range of information about yourself and the relevant product so that we can pass the information on to providers who, as independent data controllers, will process your information for their own independent purposes (section 3.3).

You can read about our various processing activities below.

3.1 Collection and disclosure of information to third parties for the purpose of offers and facilitating contact between you and the provider

3.1.1 Which information is processed and where does it come from?

Through our online forms, you can provide a range of information to us so that we can pass this information on to selected providers for them to make offers to you.

In this connection, we collect the following information, which you provide to us yourself through our forms:

  • Contact details, including name, address, email address, and telephone number

  • Product-relevant information, e.g., address, current provider, product type, current consumption, etc.

Please note that in order for us to fulfil the agreement with you and request our partners to contact you with an offer, it is a requirement that you provide a number of the above personal data points. Failure to provide information may mean that our partners cannot provide the desired offers. You are responsible for providing accurate information to us.

Based on the information you provide to us, we will assess which of our partners are relevant to you and will pass your information on to the relevant partners.

You can withdraw your consent to be contacted by providers at any time. You do this by using our unsubscribe page.

3.1.2 Why is the information processed?

We process your personal data for the following purposes:

  • Personal data is processed for the purpose of delivering the agreed services to you and passing your information on to our partners to offer you one or more products. In connection with the processing, a disclosure is made to the partner, who is an independent data controller for any subsequent processing.

3.1.3 What is the legal basis for the processing?

Our processing of your personal data has the following legal bases:

  • Entering into a contract with you or in order to take steps at your request prior to entering into a contract. This legal basis is found in Article 6(1)(b) of the General Data Protection Regulation (GDPR).

  • If information is passed on to a partner to provide you with an offer, e.g., an electricity provider, internet provider, insurance company, etc., the disclosure and processing will take place on the basis of your consent. This legal basis is found in Article 6(1)(a) of the GDPR. You can withdraw your consent at any time by contacting us (see section 2 above).

3.1.4 Who is the information shared with?

The information is shared with our IT suppliers (data processors), who, among other things, store the information for us and process it according to our instructions. This includes hosting and cloud providers, marketing platforms, marketing automation and advertising tools (including Google Ads, Facebook Ads, Microsoft Ads), as well as Google Analytics.

The information is collected with the purpose of passing it on to our partners, who will thus receive your personal data.

In connection with the processing, personal data may be transferred to countries outside the EU/EEA (third countries) that do not have an equivalent level of protection as within the EU/EEA. We ensure that your rights are protected and that the transfer takes place in accordance with Chapter 5 of the GDPR, for example through the use of standard contractual clauses approved by the European Commission pursuant to Article 46(2)(c). You can obtain a copy of these standard contracts by contacting us (see section 2 above).

3.1.5 How long is the information kept?

Personal data is retained for up to three years after it is collected.

The information may be retained for a longer period if it is necessary according to the law, or to establish, exercise, or defend a legal claim in connection with a specific dispute, or if the personal data is anonymised.

3.2 Marketing and newsletters

3.2.1 Which information is processed and where does it come from?

If you provide your consent, we may process the following information for the use of direct marketing:

  • Contact details, including name, email address, and telephone number

  • Your consent and the date of consent

  • Areas of interest

3.2.2 Why is the information processed?

We will process your information for the purpose of sending targeted marketing, e.g., by sending newsletters via email or SMS regarding general market conditions and products from the partners with whom we collaborate.

3.2.3 What is the legal basis for the processing?

Our processing of ordinary personal data for direct marketing has the following legal basis:

  • The processing is based on your consent. This legal basis is found in Article 6(1)(a) of the GDPR. You can withdraw your consent at any time by contacting us (see section 2 above).

3.2.4 Who is the information shared with?

We may share the information with data processors who assist us in connection with sending marketing material. This could be, for example, a provider of a platform for creating and sending email marketing.

In connection with the processing, personal data may be transferred to countries outside the EU/EEA (third countries) that do not have an equivalent level of protection as within the EU/EEA. We ensure that your rights are protected and that the transfer takes place in accordance with Chapter 5 of the GDPR, for example through the use of standard contractual clauses approved by the European Commission pursuant to Article 46(2)(c). You can obtain a copy of these standard contracts by contacting us (see section 2 above).

3.2.5 How long is the information kept?

Personal data is retained for as long as we have active consent and for up to one year after the consent was last used to send you marketing. We retain your name and email address for 2 years for documentation purposes and in accordance with the practices of the Danish Consumer Ombudsman.

3.3 Operation and maintenance of the website

3.3.1 Which information is processed and where does it come from?

When you visit our services and websites, we collect and process information about how you use our services. In this connection, we use cookies, and we may collect personal data directly from you or third parties, e.g., social media, websites, and publicly available sources. You can read more about our cookies in our cookie policy, which you can find here: cookie-declaration. We expect to collect the following personal data about you:

  • Electronic identification data and activity logs (IP address, cookies, location data, etc.)

  • User behaviour on the website and visit history, e.g., number of clicks, time spent on the website, searches, etc.

3.3.2 Why is the information processed?

We process your personal data for the following purposes:

  • To improve the website’s user-friendliness and personalise the website for you

  • To analyse the use of our website and collect statistics on website visitors

  • To target advertising campaigns and marketing from us and third parties

3.3.3 What is the legal basis for the processing?

Our processing of your personal data has the following legal bases:

  • We ask for your informed consent during your first visit to the website to place non-functional cookies, in accordance with the cookie regulations. You have the right to withdraw your consent at any time. This legal basis is found in Article 6(1)(a) of the GDPR. You can withdraw your consent at any time by contacting us (see section 2 above).

  • The pursuit of our legitimate interests or those of a third party, which override the consideration of your fundamental rights and freedoms. This legal basis is found in Article 6(1)(f) of the GDPR. The legitimate interests in question are statistics, improving the provision of our services and website, and tailoring our information to you, including marketing. You can object to this processing at any time by contacting us (see section 2 above).

3.3.4 Who is the information shared with?

The information is shared with our IT suppliers (data processors), who, among other things, store the information for us and process it according to our instructions. This includes hosting and cloud providers, marketing platforms, marketing automation and advertising tools (including Google Ads, Facebook Ads, Microsoft Ads), as well as Google Analytics.

In connection with the processing, personal data may be transferred to countries outside the EU/EEA (third countries) that do not have an equivalent level of protection as within the EU/EEA. We ensure that your rights are protected and that the transfer takes place in accordance with Chapter 5 of the GDPR, for example through the use of standard contractual clauses approved by the European Commission pursuant to Article 46(2)(c). You can obtain a copy of these standard contracts by contacting us (see section 2 above).

3.3.5 How long is the information kept?

The retention period depends on the purpose of the individual cookie – see our cookie declaration for further information.

4 Your Rights

You have the right to exercise your rights under the applicable data protection legislation at any time:

  • Right of access: You have the right to access the information we process about you, along with a range of additional information.

  • Right to object: In certain cases, you have the right to object to our collection and further processing of your personal data.

  • Right to rectification: You have the right to have inaccurate information about yourself corrected.

  • Right to erasure: In special cases, you have the right to have information about you deleted before the time of our standard general deletion occurs.

  • Right to restriction: In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in the future only process the information – apart from storage – with your consent, or for the purpose of establishing, exercising or defending legal claims, or to protect a person or important public interests.

  • Right to data portability: In certain cases, you have the right to receive a copy of the personal data you have provided yourself, in a structured, commonly used, and machine-readable format.

If you wish to exercise your rights, please contact us. Your request will be processed in accordance with the currently applicable legislation. To the extent necessary, we will contact you and ask for further information required to handle your request correctly.

If you wish to read more about your rights, you can find more information at datatilsynet.dk.

5 If you wish to complain

If you wish to complain about our processing of personal data, we would like to hear from you. Our contact details can be found in section 2 above.

You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet). This can be done via email to dt@datatilsynet.dk or on the Danish Data Protection Agency’s website, www.datatilsynet.dk.

6 Updating the Privacy Policy

We may continuously update this privacy policy if it is necessary to provide an accurate description of our processing of personal data.

This privacy policy was last updated in September 2025.